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Lumen Lead Product Manager - Town and Country, MO in TOWN AND COUNTRY, Missouri

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Lead Product Manager (Product Owner) will lead in the areas of strategic product planning, software sprint planning, competitive analysis and thought leadership for their assigned product. The Lead Product Manager will determine the scope of software, hardware and virtual services that comprise the offering in concert with internal stakeholders. The Lead Product Manager will have responsibility for defining customer requirements, maintaining a prioritized product backlog, helping organize Agile software sprints alongside Engineering, and acting as a product SME to the rest of the organization. The Lead Product Manager will lead cross-functional teams through ideation, business case development and formulation of product requirements. The Lead Product Manager ensures that Lumen offerings are delivered rapidly to market, and stay current with customer needs, technology advancements, and competitive differentiation. The Lead Product Manager will work closely with development teams from product initiation to delivery and product lifecycle management.

The Main Responsibilities

Position Objectives : Serve as Product Owner responsibility for assigned productSupport prioritization of requirements across product services in support of key customer personasResearch competitors’ products, assesses competitive advantages and determine what product features and functionality will be built or modifiedAssist in developing the strategy that will take the product through the entire lifecycle from concept, design, development to market launchProvide strategic leadership and tactical delivery on software sprints while collaborating with Engineering, support, operations, vendors, partners, and customersDevelop technical collateral such as knowledge base articles, product sheets, white papers, and product announcementsEducate and inform Lumen team about upcoming releases and roadmapIndependently resolve issues and assist team with overcoming obstacles

What We Look For in a Candidate

Essential duties:  Demonstrate an entrepreneurial spirit and interest in creating new value for customersIntake feature requests and maintain a prioritized backlogOrganize features into user stories fit for estimation during Planning Increment cyclesProvide requirements for user stories and act as voice of the customer during software developmentBuild prototype solutions to incubate technologies or demonstrate potential featuresSupport software releases by writing knowledge base articles, blog posts, and whitepapersServe as a point of contact for the product offering/strategy/roadmap and interface with Sales, Marketing, Analyst, and Customer stakeholdersActively seek feedback on the product from customers (internal and external) and use that feedback to inform product decisionsUnderstand and stay current with industry trends, open source technologies, and cloud computing modelsEngage the community through social media, blog posts, and conferences Required skills:BS/BA or equivalent required; MS a plus6-8 years related experience. 4 years w/Master's degree or equivalent and relevant work experience preferredExperience with or working knowledge of Auth SSO, App based Multi-Factor Authentication, Federated Authentication, or Microsoft Azure Authentication and Authorization preferredProven track record of consistently achieving product management successExcellent communication

What to Expect Next

Requisition #: 241054

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min $83430 Salary Max $185400

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by visiting https://lumenbenefits.com.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.