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Enterprise Holdings Vehicle Acquisition Representative in St. Louis, Missouri

Overview

Enterprise Fleet Management, an affiliate of Enterprise Holdings, currently has an exciting opportunity for a Vehicle Administration Representative. This position will provide administrative support for the teams coordinating aftermarket equipment (AME) for our vehicles. In this role, you will be responsible for a variety of administrative and clerical duties. These include requesting, collecting and processing documents and electronic files needed to prepare and submit for initial vehicle registration. This person will work closely with vendor partners to perform various status follow up duties via telephone, mail, web sites, and e-mail to ensure efficient AME coordination as well.

This position offers a unique opportunity to train with various departments to provide career development within Enterprise’s promote from within culture!

Other perks include:

  • Minimum starting pay is $32,000-$35,000 depending upon relevant experience

  • 401k, Profit Sharing and Full Benefits

This is a work from home position with the occasional need to come to the office for training and events. The office is located at: 9315 Olive Blvd. in St. Louis, MO 63132

As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. For the latest on our COVID-19 response, please click here.

Responsibilities

  • Request, gather, review and process documents required for warranty activation and payment

  • Understand initial registration requirements for multiple states in order to accurately compile and prepare all required documents for initial registration and license plate submission

  • Deliver a consistent high level of customer service to internal and external customers while developing and maintaining strong relationships.

  • Run department reporting and take action based on results to ensure accuracy

  • Serve as the primary point of contact for AME vendors

  • Follow up with aftermarket equipment vendors when vehicles hit shipped status to notify them of vehicles arriving at their facility

  • Update status in EDGE for aftermarket equipment based on spreadsheets received from vendors

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum Qualifications include:

  • Minimum two years administrative experience in an office environment

  • Minimum one year customer service experience

  • Available Monday through Friday, 40 hours a week

  • Basic PC skills; including Excel, Word, Outlook

  • Willing to accept a salary of $32,000-$35,000 annually

  • Must be authorized to work in the United States and not require work authorization by our company for this position now or in the future

Work from Home Requirements:

  • Must have a permanent residence in Missouri or Illinois.

  • Have permanent residence with defined working space (home office, spare bedroom, etc.) that is clean, ventilated and quiet

  • Working space with working smoke detector, fire extinguisher, and first aid kit

Work from Home Technical Requirements:

  • Computer running a mainstream supported version of Windows or MacOS (currently Windows 7+ or MacOS 12+)

  • Minimum of 4GB RAM (the cloud based system will use a minimum of 1G RAM)

  • High-speed Internet connection with a minimum validated upload and download speed of 3Mb or greater (please validate using a speed test tool such as http://www.speedtest.net/)

  • Working web camera

  • Workstations should connect directly to the ISP router using an Ethernet cable (wireless connections are allowed but be aware of signal strength, interference, and other factors)

  • Apple or Android smartphone is needed to download the Authenticator app (must be running a current mainstream supported operating system and Internet browser version)

  • Internet browsers: Internet Explorer, Edge, Chrome, Firefox, or Safari

  • Anti-virus software must be installed and kept running at all times (included w/ Windows 10)

  • Operating system patches must be installed and kept up to date

Enterprise reserves the right to verify your PC meets or exceeds the following requirements.

Qualified Candidates must possess the following skills/competencies:

  • Executing

  • Takes action to meet goals and objectives

  • Follows a business plan

  • Accomplishes tasks according to the direction and instructions provided

  • Customer Service

  • Provides excellent service to both internal and external customers

  • Meets others' needs in a timely manner and with a positive attitude

  • Places others' needs above one's own needs

  • Detail-Oriented

  • Demonstrates a strong attention to detail

  • Provides facts and details when conveying information

  • Thoroughly reviews information for accuracy and consistency

  • Analyzing

  • Gathers and examines information from multiple sources

  • Studies facts and details

  • Considers past experiences and history

  • Communication

  • Effectively communicates both verbally and in writing

  • Clearly communicates messages, thoughts, and ideas to others

  • Demonstrates strong presentation skills

  • Flexibility

  • Readily adapts to change

  • Moves easily from one task or responsibility to another

  • Is able to perform tasks or complete processes in ambiguous situations

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