Perspecta TSS Onsite Manager in St. Louis, Missouri
Every day at Perspecta, we enable hundreds of thousands of people to take on our nation’s most important work. We are a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation’s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves—to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.
Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways—not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.
Perspecta’s talented and robust workforce—14,000 strong—stands ready to welcome you to the team. Let us make an impact together.
TSS Onsite Manager
Perspecta has an immediate need in our US Public Sector group for a TSS Onsite Manager in Wilkes Barre, PA; Washington , DC; Eagan, MN; St. Louis, MS; Raleigh, NC.
HR responsibility, “owns” the resources within their organization.
Fully billable, onsite leadership role with up to 5 hours/week management responsibility over team of up to 15 onsite staff.
Onsite representation of Perspecta toward the client (bidirectional communication) – to hear client concerns, to extend Perspecta solutions, to pass client requirements through to Perspecta leadership team, to build and maintain relationships with client leadership.
Point of contact for onsite staff – to direct team questions to Account Manager, to escalate delivery issues up to Program Delivery Manager.
Point of contact for Perspecta communication to onsite staff – timesheet cut off, training reminders, vacation requests, dissemination of corporate communications, etc. (maintain distribution list of team’s email addresses in USPS domain and in Perspecta domain).
Provide input for staffing activities, work with Account Manager and PMO staff recruitment function.
Handle onboarding & assimilation of new staff members.
Prepare and submit Monthly Status Reports (MSR).
Conduct semi-annual staff performance reviews.
Report to Program Delivery Manager.
A 4 year degree from an accredited College/University.
A minimum of 10 years’ experience in client-facing role.
10 years' experience in delivering client products.
Prior experience managing delivery staff.
Knowledge and Skills Required:
Demonstrate broad knowledge of corporate organization, culture, policies, products, markets and processes. Knowledgeable in:
Corporate standards of excellence
Personnel development strategies including: performance appraisal techniques and coaching & mentoring. Demonstrate skills in state-of-the-art technical, functional and business.
Project portfolio management
Working knowledge of Project Management, opportunity assessment and management, business development, account management & engagement pursuit, financial fundamentals & forecasting methods, capacity & capability planning.
This position requires United States Citizenship and eligibility to apply for/obtain a Postal Clearance.
For more information, visit www.perspecta.com.
Perspecta is an EOE / Female / Minority / Individual with Disabilities / Protected Veteran Status
If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.
Primary Location: United States-Pennsylvania-Wilkes Barre
Other Locations: United States-District of Columbia-Washington, United States-Missouri-St. Louis, United States-Minnesota-Eagan, United States-North Carolina-Raleigh
Shift Day Job
EEO Tagline Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories
Req ID: 1686857