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Fiserv Sr. Implementation Consultant in St. Louis, Missouri

Position Description

What does a great Implementation Consultant, Sr do?

As a Sr. Implementation Consultant, you will be responsible for managing several different workstream areas. You will translate business requirements into technical requirements to satisfy client custom development. This position manages all aspects of the project from beginning to end including managing project plans and associated tasks. If you're the type of person that drives issue resolutions through problem solving, identification of necessary resources, and escalation we would love to see you apply!

The Sr. Implementation Consultant is a key contributor in the Conversions and Implementations organization, working directly with clients, managing all or part of conversion and startup projects. Conversion projects involve migrating an existing portfolio from another processor (TSYS, In-house, etc.) to the Fiserv credit processing system. Conversions can be for new Fiserv client, or for an existing client that is adding to their portfolio. Startups involve starting from ground zero and building out the required products and services on the Fiserv system to support a new client launching a new portfolio.

The Sr. Implementation Consultant is engaged in the project from beginning to end, playing a key role in participating in Discovery, Data Spec Review, Software Development, System Configuration, Testing, Project Management & Implementation. Sr. Implementation Analysts are engaged in planning, coordinating, and managing all activities involved in their assigned functional workstream areas required by the client, Fiserv, and any involved vendors, to onboard a new client or client partner seamlessly to Fiserv.

You're the type of person who:

  • Is analytical and able to make information-based decisions

  • Thrives in a fast-paced environment with excellent time management skills and the ability to multitask

  • Can manage project deliverables and keep client and internal partners on task

  • Has enthusiasm to motivate others

  • Is a dedicated part of the team, and to support others in making the wider team a success

Basic qualifications for consideration:

  • 3+ years of experience in implementations, business systems analysis, project management or coordination roles, and/or working in a customer service oriented or time-sensitive environment motivated by project timeline

  • High school diploma or equivalent required

Preferred qualifications for consideration:

  • Experience in a client-facing role

  • Understanding of the Credit Card Issuing Industry and associated products

  • Experience with in converting to new processing platforms, preferred

  • Previous conversion experience preferred

  • Experience with and knowledge of Fiserv platforms (Omaha) and products/services preferred

  • Bachelor’s degree preferred and/or relevant credit card processing experience

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Learn more about us.

To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.

We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.

Life moves fast. And as it does, we know most people aren’t thinking about “financial services” But we are.

We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.

We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.

Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.

The Merchant Joint Ventures and Acquirer Processing business brings to bear the transformative combination of Fiserv and First Data to deliver extraordinary value to merchant customers. One of the foundational strengths of our company is the size and scope of our acquiring processing capabilities. These products and services are widely used by many channels that serve merchants -- both directly and indirectly. With the proliferation of payment providers in the marketplace, we are at the forefront of growth and innovation. Fiserv has established our Acquirer Processing Capability (APC) as a product line and business. The focus of the APC will be to analyze all areas of our acquirer processing products and services to clearly define costs, volumes, and trends across our direct merchant acquiring channels, merchant Joint Ventures, and acquiring partners. In establishing this product line, our goal is to define strategies for growth, innovation, cost-effectiveness, and greater profitability.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

Fiserv is an Equal Opportunity Employer/Disability/Vet. Visit http://www.careers.fiserv.com/eeo for more information.

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