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EDWARD JONES Service Specialist, Foundations (Remote Work Eligible) - 50146BR in St. Louis, Missouri

Join the Service Division at Edward Jones to join over 500 other associates who have a passion for serving our branch teams and clients' needs by tailoring solutions to ensure the most effective outcome, all while demonstrating a spirit of caring.The Service Division offers a great working environment for those seeking a professional full-time opportunity as a service associate in a contact center. The Service Division's mission is to provide timely answers, guidance, and support for our clients, branch teams and home office associates to enable an ideal client experience.Associates hired into the Service Division will complete two phases of a learning plan, developing foundational knowledge on much of the core work needed to support our branch teams and clients. Each new associate is assigned a trainer, coach, and team leader. These individuals will all play a role in helping you acclimate to the company and become proficient in your role. Once fully proficient on the foundational work you'll move to another more complex area of the Service Division, where you'll apply your recently gained expertise.Core hours of operation for most departments within the Service Division are Monday through Friday from 7:00 am to 7:00 pm Central Time, with occasional Saturdays. Schedule assignments will vary depending on business need within each department.The ideal candidate must be comfortable spending a great deal of time answering phone calls from our clients and branch teams. If you have customer service experience, enjoy working in a fast-paced and dynamic environment and are ready for a rewarding career in the financial industry, this is a great opportunity for you.Bachelor's degree in finance or business is preferredExcellent client service skillsExcellent verbal and written communication skillsStrong problem solving and analytical skillsAbility to learn multiple complex topicsStrong computer skills including effective use of Microsoft OfficeEqual Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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