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Neighbors Credit Union Senior Teller in St. Louis, Missouri

Overview

Are you looking for a Supervisory position in retail banking where you will use and hone your banking operations and customer service skills?Are you enthusiastic, flexible and seeking an opportunity at a growing mid-size financial institution to advance your career into middle-management?Who you are:Experienced in customer service and sales, you are seeking an opportunity to expand your knowledge and experience in products, service delivery, operations and supervisory skills.Who we are:Neighbors Credit Union is a growing, not-for-profit, full-service financial institution that was established in 1928 in St. Louis. Here our employees have a simple purpose: to provide awesome member experiences. At Neighbors Credit Union, you will be part of a team that always puts people before profits.Our Mission:Providing awesome member experience through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice.

Responsibilities

As a successful Senior Teller, you will:

  • Coach tellers to welcome members and provide information concerning features and benefits of the credit union’s products and services to meet the member’s financial needs. Set an example for and perform as a teller so that optimum member service may be maintained.

  • Ensure tellers receive and process member financial transactions, including deposits, withdrawals and loan payments, money orders, travelers checks and tickets to members; transfer amount from member accounts as directed.

  • Promote positive attitudes, cooperation, professionalism, accuracy, efficiency, and desire to offer credit union services in department employees.

  • Provide member assistance to ensure member satisfaction.

  • Must be able to accurately order daily cash for the branch, and be able to provide projected cash needs. Keep the branch cash outages within budget limits.

  • Regularly audit teller activity. Monitor branch security. Keep the ATM operational for optimal member service and balanced by 10 a.m. each morning.

Qualifications

  • A minimum of six months experience as a teller in a credit union or other financial institution, or other appropriate cash handling experience required

  • High school diploma or GED is required

  • Must have a thorough knowledge of credit union products and philosophy

  • Must have the ability to effectively communicate with members both verbally and in writing

  • Courtesy, tact, and diplomacy are essential elements of the job. This work involves personal contact with others both inside and outside the organization

  • Must be good with details to deal with numbers and names

  • Must be able to use a ten key calculator and computer keyboard by touch

Job LocationsUS-MO-St. Louis

Posted Date1 week ago(1/7/2021 11:53 AM)

Job ID2021-1752

of Openings1

CategorySales

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