HEI Hotels Manager, Hotel Sales in St. Louis, Missouri
The Westin St. Louis boasts 255 oversized modern loft-style rooms and suites, 17,000 square feet of smart meeting space featuring natural light, and a premier downtown location. We are easily accessed via the MetroLink light rail system with a stop just outside our door. At the Westin St. Louis we offer full benefits, retirement plans and wellness incentives. Our associates receive free meals during their working hours, discounted parking and public transportation passes. Our focus is on our team’s development and growth and to support this we have a tuition reimbursement program. Not only can associates work in a positive and fun environment, but our team is involved in the local community in giving back. Apply now to join our ever-growing team!
The Manager, Hotel Sales optimizes group rooms, banquet and catering revenues through the monitoring of group and banquet/catering pricing through utilization of HEI and brand tools and resources. Provides pricing and guidance recommendations to designated HEI Regional team members. Analyzes Sales System and HEI sales, catering and revenue management reports to identify trends and future demand opportunities.
Facilitates frequent sales and revenue communication that provides recommendation and guidance to the hotels on a regular basis as directed by the Regional team.
Closely evaluates and advises Hotels to leverage corporate and brand tools order to exceed B&C budgets.
Conducts ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition.
Works with the hotels sales, revenue management, and catering leaders to achieve rooms and catering revenue targets.
Validates quarterly incentives for hotels and assists hotels with process. Provides appropriate feedback to Regional for approvals.
Assists Hotels and Regional Director of Sales with quarterly property goal setting.
Continually monitors all priority report metrics to ensure hotels are properly positioned.
Provides continual analysis of buying behavior of each volume and key group account.
Provides continual analysis of lost business reasons and notifies property and regional team of on-going trends.
Performs any other job related duties as assigned.
Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or relevant field of work preferred.
A minimum 5 years’ of experience in Rooms (Group/Transient) and Banquet/Catering Sales and/or sales systems analysis.
Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data.
Skilled at understanding both monthly forecasting and the annual budget process. Understanding of both B&C pace and productivity.
Strong analytical skills, ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues.
Ability to use HEI, Brand, PMS, reservation, revenue management systems, and brand sales systems to develop pricing and sales recommendations.
Strong proficiency in Microsoft Word and Excel, PowerPoint, SSRS, Crystal, and Market Vision.
Excellent communication skills and interpersonal skills, command of the written language both written and verbal.
Self-driven with a high level of attention to detail.
Ability to handle multiple tasks simultaneously.
Ability to travel up to 10% of the time may be required.
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Requisition ID: 2019-4158
FLSA Status: Exempt
Street: 811 Spruce Street