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SONESTA INTERNATIONAL HOTELS CORPORATION Chase Park Plaza Assistant Restaurant Manager - R-0023860 in St. Louis, Missouri

Job Description SummaryThe Assistant Restaurant Manager is responsible with assisting in the overall operation of The Chase Club, Pool/Patio Service, Room Service and temporary bars/venues during special events. Other duties include food and beverage costs control, menu concept development, sales promotions, employee training, payroll, and managing talent in The Chase Club. The Assistant Restaurant Manager is responsible for the leadership, effectiveness and productivity of the departments. The roles primary responsibility is to drive results through their entire department.The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external) and achievement-oriented leaders.Job DescriptionWork Environment The person in this role works mostly in a service environment, with some office time reserved for administrative tasks.Physical Demands The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and / or pulling approximately 200lbs.The person in this role will be frequently standing up, bending, climbing, kneeling and moving about the hotel.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.Education and Experience High school graduate, some college or equivalent.Must have a minimum of 2 years experience in a hotel, restaurant or bar.Experience in a hotel or a hospitality-related field preferred.Principle duties and responsibilities (Essential Functions) include: Operational/Functional:Conduct inventories and maintain par stocks.Direct menu development.Organize and execute special events and promotions.Ensure all Local and Federal alcohol and tobacco laws are adhered to.Ensure compliance with all health and sanitation laws and uphold cleanliness standards.Directly supervise Servers, Bar Backs, Host/Hostess and Bartenders in Outlet.Carry out management responsibilities in accordance with the organization's policies and applicable laws.Manage difficult or emotional customer situations; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meet commitments.Strategy and Planning: Prepare weekly work schedules in accordance with staffing guidelines and labor forecast and adjust schedules throughout the week to meet business demands.Financial Management:Manage staffing levels to ensure that guest service, operational needs and financial objectives are met.Maintain procedures for security of monies, credit and financial transactions, and guest security.Maintain budgeted cost for The Chase Club.Managing your Team:Attract, retain, and motivate your team to uphold company standards and practices.Ensure employees receive proper training applicable to their position and career aspirations in accordance with company policy and/or local laws.Conduct pre-shift meetings with staff and review all information pertinent to the days business.Monitor, measure, and recognize performance of employees. Assist in the annual performance evaluations.Coach team by providing specific feedback to improve knowledge, skills and performance.Ensure employees are treated fairly and equitably. Handle employee issues in a professional and timely manner.Leading with Passion:Utilize and collaborate with resources across different departments and corporate office.Motive employees to perform to their highest standard and establish a trusting environment to enrich the culture.Focus on the mission and well-being of the departments, hotel and company.Lead by example and operate with integrity and respect.Inspire your team to embrace and demonstrate Sonestas core values and the

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