SONESTA INTERNATIONAL HOTELS CORPORATION Chase Club Server in St. Louis, Missouri

Job Description SummaryProvide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.Job DescriptionFollow safety procedures and policies to ensure a safe working environment.Make and serve drink to guests and cocktail servers.Follow Hotel beverage procedures, using the Hotel beverage manual and recipe book as references.Make sure all drinks are rung up properly.Follow cash handling procedures, see sop.Be fully responsible and accountable for an issued bankFill out liquor requisitions and supply list.Follow proper procedures for ringing guest checks and cash collecting procedures.Make sure established pars are maintainedPerform all side-work duties.Keep all bar areas neat and clean, maintain and clean as you go policy.Set up, break down and lock up liquor and store fruit and juices properly.Make cocktails in accordance with the Hotel beverage standards using a standard jigger, no free pouring.Attend departmental meeting.Present a professional appearance at all times and comply with grooming and uniform standards.Each associate is expected to carry out all reasonable requests by managementAdditional Job DescriptionDeliver Passionate and Engaging Service to our GuestsYou will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectationsYou will consistently deliver our GUEST model:Greet or welcome everyone, warmly with a smileUse eye and ear contact and guests nameEstablish/anticipate needsSolve and own all requests/complaintsThank everyoneBuild solid relationship with your ColleaguesTreat colleagues with respect and dignityOther duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.Qualifications and Skills A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.Track record of delivering exceptional guest or client experienceCompany Overview SonestaWelcome to Sonesta. These three simple words could open up a whole new world to you. Each of the hotels and resorts in the Sonesta Collection provides a unique experience unrivalled in the hotel industry. Sprung from the classic hoteliers of the mid-20th century, Sonesta enjoys a rich history celebrating nearly 80 years in hospitality. We offer a diverse and distinctive portfolio of nearly 60 properties across 3 continents, each providing an authentic visit delightfully reflecting the culture and personality of its destination. We aspire to greet every Sonesta guest with a spirit of warmth and welcome, proudly exceeding our guests expectations. Those aspirations extend deep into the heart of our hotels right into the lives of our employees. In fact, we consider ourselves more than a hotel management company - were a member of the communities we serve. At our core, we celebrate the individuality of everyone who walks through our doors. For our employees, that means we ensure they develop the skills and tools they need to do their job and exceed even their own expectations. We invite you to discover what you have been missing at Sonesta. Join us we cant wait to meet you!All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as exempt and is not subje