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Kemper Insurance Billing Representative in St. Louis, Missouri


St. Louis MO


Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

As part of our Billing team, the Billing Representative processes payments and refunds for all of our Kemper customers. You will post payments, prepare checks for deposit, process returned payments and perform research and corrections requested by our agents and customers. You will process Kemper Billing Systems activities regarding disbursements, endorsements, cancellations and cash corrections.

As a Billing Representative, you will process and prepare correspondence for both agents and insured and liaise between collection agencies if necessary. Creates and/or enters information to Excel spreadsheets daily.

This position involves requirements to meet Production and Quality standards set within the department and is located at our Kemper office in Maryland Heights, St. Louis.

Position Qualifications:

  • 9+ months as a Billing Suspense Specialist or the equivalent, demonstrating a good knowledge of Billing and Collection policy and procedures.

  • Requires a basic knowledge of the various automated systems.

  • Experience in the Mortgage and/or Banking fields a plus.

  • 1+ years’ experience in cash handling is preferred.

  • Intermediate Excel skills preferred.

  • Demonstrates effective and diplomatic oral and written communication skills.

  • High school education, including courses in math or bookkeeping, or the equivalent in related work experience.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.