Loews Hotels & Co Banquet Server (On Call) in St. Louis, Missouri
Live! by Loews – St. Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St. Louis Cardinals, one of the most beloved sports franchises in the country. The hotel, opening in Q1 of 2020, is part of phase two of the already successful Ballpark Village Live! complex and will deliver unscripted, locally handcrafted Loews experiences for both group and leisure guests. Live! by Loews – St. Louis will feature 216 guestrooms, 17,000 square feet of meeting and event space with spectacular views and multiple food & beverage outlets, including an outdoor lounge and a Bourbon Bar.
Completes required set up/preparation of function room prior to scheduled activity
Inspects all equipment prior to, during and at the end of each function.
Reports any deviations from standards to Captain/Supervisor
Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business
Prepares coffee, iced/hot tea and other beverages as required
Checks all plates prior to service for accuracy, completeness, appearance and presentation
Serves food to guests following Star Service Standards
Monitors guests, anticipates needs responds to requests, ensures satisfaction
Monitors guest alcohol consumption to prevent over indulgence and ensure safety
Clears tables and breaks down function rooms after completion of banquet food service activity
Completes assigned end of shift duties
Other duties as assigned
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
High School Diploma or equivalent
One + years experience as Food Service Attendant/Banquet Server in upscale hotel or free standing restaurant operation
Thorough knowledge and understanding of quality food service techniques and standards
Exceptional guest service skills
Certifications; "TIPS" or equivalent responsible vendor
Ability to lift and carry food service trays weighting 35+ pounds
Ability to stand stoop and bend repetitively during entire shift
Ability to speak, read and understand the English language
Ability to work flexible schedule to include weekends and holidays
Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.
Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.
Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.