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The Computer Merchant, Ltd. Sr. Telecommunications Engineer in Springfield, Missouri

Reference # : 21-00537 Title : Sr. Telecommunications Engineer Category: Information Technology Location : Springfield, MO Position Type : Contract Experience Level : 3 Years Start Date / End Date : 03/08/2021 / 06/04/2021 Description Sr Telecommunications Engineer Springfield, MO Managing and supporting our Avaya enterprise telecommunications system Job Description: Ensure that all phases of telecom support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved Prioritize, diagnose, and troubleshoot reported problems with onsite and remote telecom equipment Install, configure, upgrade and support complex or net-new telecom equipment including but not limited to analog phones, IP phones, fax machines, mobile phones, pagers and PA systems Perform complex telecom moves, adds, and changes (MAC work) for end users Perform complex hardware and software maintenance, such as upgrades, moving systems, and documenting changes and managing mobile devices Manage maintenance cross connect wiring Make software changes to digital switches and adjustments on telephony equipment and systems for maximum operating efficiency Manage equipment PAR levels and ordering and receiving of new equipment Tools supported: linksprinters , toners, desk phones, Spectralink phones, gateways, signaling servers, VMWare/Virtual Servers Equal Opportunity Employer Veterans/Disabled