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Mercy Health (Multiple Locations) Public Safety Assistant in Springfield, Missouri

We're a Little Differentless thanbr> Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.less thanbr>At Company , we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."less thanbr>Overview:less thanbr> * Assist in providing a reasonably safe and secure environment for the patients, visitors, and staff on the Maternal Child 5th floor and the individual locked down units within which include Neonatal Intensive Care Unit 5-F NICU, Labor and Deliver 5-G LandD, Post Partum 5-A, and Newborn Nursery 5-J NBN, and Womens Surgery 5-B when needed.less thanbr> * Assistants work 8 1/2 hour shifts that are placed on a variable schedule.less thanbr> * Shift duties include, but are not limited to: Manage access to the Maternal Child floor and the locked down units within by utilizing the Easy Lobby visitor management system; Writing detailed reports on significant events; Maintaining a high level of training; Have working knowledge and understanding of the operation of Easy Lobby visitor management system; multi line phone system; infant protection system HUGs, video public safety system, door access system, and fire alarm protection system and how it functions; Assist Department of Family Services with child custody issues; Have a detailed understanding of Report Reporting system.less thanbr>Qualifications:less thanbr>Education: High School Graduate or equivalent.less thanbr>Licensure: None.less thanbr>Experience: Prior customer service experience.less thanbr>Certifications: None.less thanbr>Other: Skills, knowledge and abilities: Good organizational skills with a demonstrated skill in human relations and communications. Basic computer skills required Knowledge: Required training includes but is not limited to: CPR, AED, and Tactical Communications. Technical training includes end user training on basic computer, video management system, door access system, infant and child protection system, report-dispatch system, and visitor management system.less thanbr>Preferred Education: High school graduate or equivalent.less thanbr>Preferred Licensure: None.less thanbr>Preferred Experience: 2 years' experience in customer service position. Experience operating computer.less thanbr>Preferred Certifications: None.less thanbr>Preferred Other: Multi-task oriented. Excellent communication skills and problem solving abilities. Must have a valid driver's license and pass all security and background checks. Knowledge of relevant computer applications and ability to type.less thanbr> We Offer Great Benefits:less thanbr>Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!less thanbr> We're bringing to life a healing ministry through compassionate care.less thanbr>At Company , our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.less thanbr>What Makes You a Good Match for Company ?less thanbr>Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.less thanbr> public safety, safety, securityless thanbr> #CBEless thanbr> Company has determined this is a saf

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