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Kforce Patient Access Representative 1 in Saint Peters, Missouri

Kforce has a client in search of a Patient Access Representative 1 in Saint Peters, MO.Key Tasks:

  • Hospital registration and scheduling within multiple systems

  • Assure proper patient identification, register, schedule, verify insurance, scan and retrieve documents

  • Validate that orders are complete, signed by the ordering provider, and the correct test is ordered

  • Ensure accurate patient records and provide patients with preparation instructions for each scheduled procedure

  • Educate patients on financial responsibilities and collection of applicable payments

  • Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs and being able to respond to them

  • Communicate in a professional, positive, and patient-focused manner with all patients, families, and coworkers whether in-person or by phone

  • Ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI

  • Working independently, this team member will consistently meet or exceed quality standards and serve as mentor for lesser skilled employees

  • High School diploma or GED

  • Customer service experience

  • Microsoft Office knowledge

  • Strong communication skills

  • Epic or Soarian experience a plus but not required

  • Exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours

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