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EMD Performance Materials IT Desktop Support Specialist in Saint Louis, Missouri

A career with MilliporeSigma is an ongoing journey of discovery: our 57,000 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and performance materials. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others. Company is a business of Merck KGaA, Darmstadt, Germany.less thanbr> This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.less thanbr> Your Role:less thanbr> * Act as 2nd and 3rd level onsite support for incident management at the St. Louis, MO office.less thanbr> * Work as part of the local IT team supporting all onboarding and transfer requests.less thanbr> * Provide support for any integration MandA activities.less thanbr> * Work with Global teams to resolve complicated and advanced IT related issues.less thanbr> * Support all services relating to Lifecycle management, Asset Management, License Management and User Access management for end users software and hardware.less thanbr> * Provide a positive and supportive experience for the customer at all times. Seek support from colleagues in difficult situations.less thanbr> * Maintain a core level of knowledge regarding service offerings for all IS units including training offerings and resources when available.less thanbr> * Experience engaging in Innovation activities such as process improvements, pilots, PoCs, etc.less thanbr> * Coordinate uninterrupted IT support and communicate ongoing strategy and execution with executives.less thanbr> * Handle needed inquiries, escalations and establish partnerships with key customers for issues relating to Infrastructure and EUS.less thanbr> * Travel Up to 10% - Mostly within North America. May require regular day trips to other St. Louis area offices.less thanbr>Physical Attributes:less thanbr>Lifting at least 25lbs and be able to sit or stand for extended periodsless thanbr> Who You Are:less thanbr> Basic Qualifications:less thanbr> * High School Diploma or GED equivalent.less thanbr> * 1+ years of experience supporting laptops, desktops, Microsoft Office applications Outlook, Lync, Skype for Business, Word, PowerPoint, Excel.less thanbr> * 1+ years of experience supporting mobile devices iPhones, iPads, including working with MDM solutions such as Airwatch, Intune, Mobile Iron, etc.less thanbr> * 1+ years IT experience in a customer-facing role.less thanbr>Preferred Qualifications:less thanbr> * Microsoft Certifications MCP, MCSE, MCSA, and experience with Microsoft SCCM.less thanbr> * Bachelor's degree 4 year college degree.less thanbr> * ITIL Certification.less thanbr> * Experience in Life Sciences/Healthcare industry.less thanbr> RSRMSless thanbr> What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!less thanbr> Curious? Apply and find more information at company's websiteless thanbr>less thanbr> The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they