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Kforce Home Loan Specialist I in Saint Louis, Missouri

Kforce has a client in search of a Home Loan Specialist I in Saint Louis, MO.Key Tasks:

  • Acting as the main point of contact for a pipeline of borrowers; Making/receiving calls to request documents and to keep borrowers informed as to the status of their application

  • Performing routine data entry and validation tasks

  • Reviewing and validating loan documents

  • Handling routine calls, emails and/or chat responses

  • Monitoring work queues and intervening as needed

  • Interacting with multiple departments to expedite processing and/or issue resolution

  • Performing other related duties as required and assigned

  • Demonstrating behaviors which are aligned with the organization's desired culture and values

  • College degree not required, but is preferred

  • 1 - 3 years of experience in a call center environment is preferred

  • Financial Services or mortgage industry experience preferred

  • Demonstrated effective customer service skills

  • Must be a team player with strong attention to detail and able to work independently

  • Proven track record at delivering timely and accurate information in a fast-paced environment

  • Excellent critical thinking, problem solving, mathematical skills and sound judgment

  • Effective time management skills to deliver work on time

  • Capable communicator, written and oral

  • Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:HoursMinimum Compensation:0.00Maximum Compensation:0.00