Audio Visual Services Group, LLC Director, Event Technology II in Saint Louis, Missouri

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.Director, Event Technology II206799-868Position OverviewThe Director, Event Technology II (DET II) is responsible for leading a successful sales and operations team to achieve the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET II promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will report to an Area Director, Venues or an RVP, Venues.Key Job ResponsibilitiesAccount ManagementDevelop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention.Service high profile/visibility events and act as a point of escalation when needed.Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business.Creates and participate in business review presentations.Partners with Venue Sales Leadership on sales strategiesFinancial Management and ReportingDrive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company's standard operating procedures.Strategically ensure event profitability is maintained based on proper staffing per eventAchieves PSAV's financial goals for the location(s) by effectively directing the management of labor, equipment sub-rentals and other costs.Train and directs operations and sales managers to complete standard and ad hoc reports.Complete and analyze reports to effectively manage the business.Enforce the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients.Review location P and L and develops action plans to address deficiencies/grow the businessConfirm venue partners process all payments to PSAV in a timely basis.Operations ManagementResponsible for the strategic, long-term direction of large and small high tech, high volume events at the propertyDirect operations team to manage daily floor operations including scheduling and equipment setups, operation, and strikes are completed, and in accordance to brand standards.Confirm operations team is using inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.See the Big Picture by efficiently sharing labor and equipment within the local market.Guarantees a PSAV management presence at all venue meetings, such as daily stand ups or sales meetings.See the Big Picture by analyzing schedules and available labor and equipment resources and makes recommendations for labor and equipment sharing within local markets.Sales ManagementHold Sales Manager and/or Sr. Sales Manager accountable to maintaining a healthy pipeline at all times to achieve established revenue targets.Confirm all known opportunities are in CRM and completed accurately and updated at all times.See the Big Picture by leading the sales forecasting efforts at home location(s), ensuring they are accurate and submitted timely.Create and present information and reports, as needed, to senior management related to performance, pipeline, forecasting, etc.Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.Customer ServiceDeliver World-Class