U.S. Bank Collections Manager - St. Louis, MO in SAINT LOUIS, Missouri
The Collections Manager position will serve as a Leader of Leaders within the Retail Payment Solutions (RPS) Collections team. The RPS Collections team's focus is to protect our stakeholders while finding the right solutions for customers who are having financial difficulty. The focus of this position will be leading a team of supervisors and front line staff in an effort to reduce financial Risk within a multi-million dollar credit card portfolio. This includes, but is not limited to managing performance, staffing, efficiency, quality, process, compliance, and elements of strategy. The Collections Manager is responsible for all outputs produced by their business. This position is charged with building the culture and team necessary to drive next level performance. The incumbent should have the ability to lead a team using Leadership Practices described below.
Coaching & Talent Development
Attention to Detail
Bachelor's degree, or equivalent work experience
Five to eight years of experience in collections and financial services industry
Two or more years of management/supervisory experience
Thorough knowledge of loan collection techniques, policies, procedures, and principles of credit lending
Strong understanding of collection laws and regulations
Thorough knowledge of consumer, residential, commercial and/or dealer originated installment lending as applicable
Basic knowledge of on-line collection systems
Thorough knowledge of general organizational operations and procedures
Strong planning and organizational skills
Good managerial skills
Ability to resolve moderate problems with minimal guidance
Excellent verbal and written communication skills
Primary Location: Missouri-MO-Saint Louis
Shift: 1st - Daytime
Average Hours Per Week: 40
Requisition ID: 200017969
U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.