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HOSPITAL CORPORATION OF AMERICA Call Center Agent in Saint Louis, Missouri

DESCRIPTION SHIFT: Work From Homeless thanbr>SCHEDULE: Temporaryless thanbr> SCHEDULE: MON-FRI 9am-1pm EST; 20 hours per week; Must be able to work ESTless thanbr> RATE OF PAY: $12.50/hour; non-negotiableless thanbr> Are you looking for a PERMANENT PART-TIME opportunity with an organization exhibiting EXCELLENT COMPANY CULTURE? We currently have openings for you to exercise your superb customer service skills assisting our team in generating revenue for hospitals.less thanbr> We are seeking a part-time Call Center Agent for our center to ensure that we continue to PROVIDE ALL PATIENTS WITH HIGH QUALITY, EFFICIENT CARE. Every role has an impact on our patients' lives and you have the opportunity to MAKE A DIFFERENCE. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!less thanbr> We offer you an EXCELLENT TOTAL COMPENSATION PACKAGE, including competitive base salary, an excellent benefit package* and GROWTH OPPORTUNITIES. We believe in our team and your ability to do excellent work with us. Your benefits include* 401k, PTO, medical, dental, vision, flex spending, life, disability, tuition reimbursement, employee discount program and employee stock purchase program. We would love to talk to you about this fantastic opportunity. *Benefits vary depending upon full-time, part-time or PRN employment status.*less thanbr> As a CALL CENTER AGENT, you are responsible for placing outbound calls to consumers and gaining approval from right party consumer to transfer the call to a Customer Service Professional.less thanbr> WHAT WILL YOU DO IN THIS ROLE?less thanbr> * Represent the organization as a top notch service oriented businessless thanbr> * Transfer consumer to appropriate parties, once approval has been obtainedless thanbr> * Leave message when caller is not availableless thanbr> * Use judgment in escalating unresolved issues to managementless thanbr> * Practice and adhere to the \\"Code of Conduct\\" philosophy and \\"Mission and Value Statement\\"less thanbr> * Practice \\" Gung Ho\\" principlesless thanbr> * Attend Privacy and Security Training, as required by the HIPAA Awareness Program and comply with all guidelines, policies and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulationsless thanbr> * Adhere to and support organizational ITandS standards, policies, and proceduresless thanbr> * Perform other duties as assignedless thanbr> WHAT CAN WE OFFER YOU?less thanbr> * SCHEDULE FLEXIBILITYless thanbr> * Pay Rate: $12.50 per hourless thanbr> * Clear career progression - start part time and work your way up an exceptional team environment.less thanbr> QUALIFICATIONSless thanbr> * High school diploma or equivalent preferredless thanbr>ABOUT USless thanbr> Parallon is an INDUSTRY LEADER in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, Company , has been consistently named a WORLD'S MOST ETHICAL COMPANY by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.less thanbr> Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!less thanbr>less thanbr> We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.less thanbr>less thanbr> #ParallonBCOMless thanbr> NOTICEless thanbr> Our Company's recruiters are here to help unlock the next possibility within your career and we take your candidate experien