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Job Information

Window Nation, LLC Scheduling Coordinator in Overland, Missouri

Primary Duties/Responsibilities

  • Schedules installation appointments

  • Reviews pending installations and verifies product arrival and labor workbooks

  • Manages Installation pipeline

  • Manages installation paperwork

  • Maintains communication with customers

  • Receives and maintains inventory of orders

  • Resolves relevant customer resolution issues

  • Close installations in the CRM when verified complete

  • Collect payments/ submit funding for completed jobs

  • Performs other duties as assigned

    Position Requirements

  • High school Diploma or GED

  • 2+ year of similar administrative support experience; home improvement/construction industry experience a plus

  • Proficiency in Microsoft Office Suite

  • CRM (Customer Record Management) experience a plus

  • Customer-centric mindset

  • Demonstrated success in deadline-driven and high pressure environment

    Success Factors

  • Sense of urgency. Acting promptly, but with the intention of making things happen efficiently and effectively

  • Detail-orientation. Thorough, accurate, organized, and productive

  • Ability to multitask. Performing more than one task at a time

  • Proactivity . Acting in anticipation of future problems, needs, or changes

  • Team player . Caring more about the success of the team than personal success

  • Accountable . Taking responsibility for personal actions, behaviors, performance and decisions

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.