TRUE FITNESS TECHNOLOGY, INC. Technology Sustainment Specialist in O Fallon, Missouri

Job Summary: The Technology Sustainment Specialist is the go-to person when it comes to inside product knowledge and the proper set-up, use and maintenance of our technology product components. The Specialist uses his/her troubleshooting skills to help customers inside and outside the organization resolve questions, and product and design issues. The Specialist also helps the design and customer support teams understand common customer problems and to make product design improvements.Essential Functions:Develop product support FAQs and flowcharts based on high-degree of product knowledgeCreate and organize test plans and test casesExecute testing and identify design defectsProvide technology support and interface with other departments company-wideEngage with Product Development team in product design improvementResearch and apply new technology, tools, and methods in the support of product support, quality assurance and maintenanceQualifications:Basic understanding of software and electronic systemsFamiliarity with Networking and TV broadcasting technologies strongly desirableExcellent written and verbal communication skillsSelf-motivated, collaborative, open-minded and eager learnerHigh level of interpersonal communication skills requiredCommitment to quality of work and follow-through to completionKnowledge of and comfort with using Linux environment and open-source software a major plusSkill in the use of office communication and documentation software (MSOffice or equivalent)Education:2 year technical degree or relevant experienceWorking conditions (info on conditions out of the ordinary such as extensive travel, high noise level, frequent lifting, etc...) :Office environmentUp to 25% travel may be requiredHours Required per week: 40+For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://truefitness.aaimtrack.com/jobs/282939-28000.htmlJob Summary: The Technology Sustainment Specialist is the go-to person when it comes to inside product knowledge and the proper set-up, use and maintenance of our technology product components. The Specialist uses his/her troubleshooting skills to help customers inside and outside the organization resolve questions, and product and design issues. The Specialist also helps the design and customer support teams understand common customer problems and to make product design improvements.Essential Functions:Develop product support FAQs and flowcharts based on high-degree of product knowledgeCreate and organize test plans and test casesExecute testing and identify design defectsProvide technology support and interface with other departments company-wideEngage with Product Development team in product design improvementResearch and apply new technology, tools, and methods in the support of product support, quality assurance and maintenanceQualifications:Basic understanding of software and electronic systemsFamiliarity with Networking and TV broadcasting technologies strongly desirableExcellent written and verbal communication skillsSelf-motivated, collaborative, open-minded and eager learnerHigh level of interpersonal communication skills requiredCommitment to quality of work and follow-through to completionKnowledge of and comfort with using Linux environment and open-source software a major plusSkill in the use of office communication and documentation software (MSOffice or equivalent)Education:2 year technical degree or relevant experienceWorking conditions (info on conditions out of the ordinary such as extensive travel, high noise level, frequent lifting, etc...) :Office environmentUp to 25% travel may be requiredHours Required per week: 40+For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://truefitness.aaimtrack.com/jobs/282939-28000.html