Aerotek Customer Service Coordinator in Maryland Heights, Missouri
taking inbound calls. on average 60-70 calls a day. customers calling in may be asking them to look up an order, tracking shipments, process an order, looking up parts. Some of their big customers are Napa, Car Quest and Ozark (O'Reily). 98% of the callers will have part # and info will populate. Calls can be from actual store fronts or Mechanical Repair Shops.
customer service, excel, order tracking, SAP, calls, inbound
Top Skills Details:
Customer Service Data Entry Skills Professional Communication Written and Oral
Additional Skills & Qualifications:
Hs diploma 3 years of customer service experience(can include retail, call center, automotive store) Working knowledge of Microsoft office- Good computers screens- good working with multiple screens excellent communication skills *Professionalism
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.