Loews Hotels & Co Hospitality Intern in Kansas City, Missouri
Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city’s skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.
Purpose This internship immerses qualified candidates within the hospitality industry and gives them the opportunity to enhance their education, establish meaningful contacts, improve the quality of their work product through comprehensive feedback, and aspire to a rewarding career in the hospitality industry. Each student intern will have an operational focus area (Rooms or F&B) and the majority of the program duration will be spent in the primary discipline. Student interns will also rotate through various property positions as outlined in a personalized rotational schedule. In addition to learning the operational management of the student’s focus area, this position will also assist in our Loews Hotels & Co Equality, Diversity and Community (EDC) efforts focused on continuing to build a diverse pipeline of talent, honoring diversity and inclusion and providing educational programs. Diversity will be given a high level of consideration when applying for career opportunities with Loews Hotels & Co.
Essential Functions and Responsibilities
Will rotate through various functions such as Front Office, Housekeeping, Food & Beverage, HR, etc. to gain a general understanding of the different functions within a hotel
Participants should expect to learn and perform the job duties of the position(s) within their assigned department
Learn the various systems used in the hotel
Assist in analyzing and ensuring practice of guest service standards at hotels
Completes projects, as assigned, in a timely manner
Perform market research on a variety of EDC topics, potential partners and organizations
Perform other duties as assigned
Promotes and applies teamwork skills at all times
Is polite, friendly, and helpful to guests, management and fellow team members
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Passion for and commitment to equality, diversity and community efforts
Positive attitude, strong work ethic and eagerness to learn
Desire and ability to work with others collaboratively
Excellent communication skills – both oral and written
Exceptional guest service skills
Effective management, leadership, and organizational skills with a focus on details quality and consistency.
Ability to work flexible schedule to include some weekends and holidays
Education: Pursuing Associates, Bachelor or Masters Degree in Hospitality Management or related field. GPA of 3.0 or above is preferred
Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.
Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.
Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.