Goodwill of Western Missouri and Eastern Kansas Full-Time Retail Store Associate in Kansas City, Missouri
Reporting to the General Manager, the Store Associate is responsible for completing duties as assigned according to production and workflow standards, as well as ensuring a positive customer experience in both the front and back of the store.
Full-time positions are scheduled 30-40 hours per week, part-time positions are scheduled 16-24 hours per week.
Able to stock 1 hardlines cart per 15 minutes and/or stock 1 z-rack per 15 minutes
Associates are expected to reach position metric four weeks after training ends
Maintaining appropriate security of cash and donated goods
Operate register, as directed
Complying to Agency policies and procedures
Ensuring a high level of customer service both front and back
Performing duties according to safety expectations and procedures
Ensuring the physical safety of the back room and sales floor
Communicating safety issues and concerns to ensure quick resolution
Ability to operate a cash register and POS system
Ability to count change, count down cash drawers and complete accompanying paperwork
Greeting customers and accepting donation and issuing receipts
Operating a hand stacker and pallet jack
General store upkeep including but not limited to sweeping, mopping, glass cleaning, and bathroom maintenance.
Ensuring quick placement of high-quality, processed goods to the sales floor
Assisting to meet production numbers as set by divisional management
Ensuring loss prevention and process flow guidelines are followed
All other duties as assigned by the General Manager
The Store Associate will be a proven leader with the following:
Experience in customer service prefered
Comfort with handling cash and operation of a cash register
Understanding of the importance of the donor process and how it supports the mission
Ability to perform job duties safely
The incumbent should have at least 6 months of work history, unless this is their first job
High school diploma or equivalent is not required.
Operation of the hand stacker will require the ability to become certified in its operation
Goodwill of Western Missouri & Eastern Kansas has a rich, 125 year+ history. Everyone knows Goodwill for our thrift stores, but few know what Goodwill is really all about. The sale of unwanted items provides funds that stay local, helping us to support thousands of job seekers with barriers to employment. We believe in the Power of Work and are committed to helping people earn and keep jobs in the community. That’s why 88¢ of every dollar Goodwill spends goes directly into our mission, not into shareholders’ pockets.
Visit www.mokangoodwill.org to learn more about our agency.
Goodwill of Western Missouri & Eastern Kansas provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, age, disability or genetic information, and encourages people of all backgrounds to apply for available positions. Individuals needing accommodations to complete an application may contact Human Resources at 816.842.7425.
External Company Name: Goodwill of Western MO & Eastern KS
Street: 4824 N Oak Trfwy