Missouri Veterans Jobs

Jobs.mo.gov mobile logo

Job Information

Abbott Account Compliance Coordinator in Kansas City, Missouri

DO WORK THAT MATTERS

At Abbott, diverse ideas, perspectives, and expertise allow us to create the life-changing solutions that help people live healthier lives. In 150 countries and with businesses spanning nutrition, diagnostics, medical devices, and branded generic pharmaceuticals, Abbott offers you enormous opportunities to explore your interests and help you achieve your career and personal goals.

Abbott Rapid Diagnostics (formerly Alere) is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions. The Account Compliance Coordinator is responsible for the coordination of Random programs related to Alere/eScreen National Account clients, as well as clinic-managed clients, across Alere/eScreen’s occupational health network. Requires frequent communication with eScreen staff and National Account clients related to drug testing compliance, documentation and process control. Attention to detail and diligence are needed to maximize account compliance.

RESPONSIBILITIES

  • Assists with allaspects of client random programs including processing enrollments, payments,billing, and account setup.

  • Works closelywith clients and eScreen employees to ensure documentation accuracy and timeefficiency for all clients enrolled in a compliance program.

  • Maintainsunderstanding of all DOT regulation and procedures.

  • Ensureinformation integrity relative to eScreen National Accounts, the eScreenoccupational health network of providers and their clients.

  • Maintainscustomer relationships by responding to inquiries, while researchinginformation, and communicating the benefits and services that eScreen provides.

  • Identifiesclients and collection network providers that require additional attention or problemresolution and communicates these issues to the department supervisor.

  • Prepares data bycompiling and analyzing internal and external information and completesprojects in support of compliance auditors.

  • Responds tointernal and external requests, clarifying policies and procedures regardingcompliance, deadlines, and information integrity.

  • Must be able tomulti task and complete task in a timely manner

  • Shift is 8am –5pm

  • Other duties asassigned

BASIC QUALIFICATIONS

  • Previous accountmanagement, vendor management, or customer service experience

  • High schooldiploma; or one to three years client services experience required; orequivalent combination of education and experience.

  • Proficiency inExcel, Word and Outlook

PREFERRED QUALIFICATIONS

  • Four-year degreefrom accredited college or university

  • Knowledge of DOTregulations and procedures a plus.

About Abbott

At Abbott, we're committed to helping people live their best possible life through the power of health. For more than 125 years, we've brought new products and technologies to the world -- in nutrition, diagnostics, medical devices and branded generic pharmaceuticals -- that create more possibilities for more people at all stages of life. Today, 99,000 of us are working to help people live not just longer, but better, in the more than 150 countries we serve.

An equalopportunity employer, Abbott welcomes and encourages diversity in ourworkforce.

We provide reasonable accommodation to qualified individuals with disabilities. To request an accommodation, please send an email to myrecruiter@alere.com

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

DirectEmployers