UMB Bank Personal Banker I in Independence, Missouri
What You'll Do:
As a Personal Banker at UMB, you'll be on the front lines, responsible for delivering on our promise of providing unparalleled customer service. We believe in training our Personal Bankers to be true experts, meaning that in many situations, we hope you'll be able to say "Let me help you with that", instead of "You'll need to talk to someone else for that." UMB's Personal Bankers are known for being on a first-name basis with their customers, with many associates developing a large clientele or growing into other positions across the company. If you're hungry to learn and grow, this is a great time to become a Personal Banker at UMB.
A Typical Day:
Create and expand relationships in your community through outbound calling efforts to customers
Process customer account maintenance and standard branch transactions such as: address changes, check cashing, deposits and opening deposit and loan accounts
Collaborate with internal partners, such as small business officers, mortgage officers, private wealth manager and others
Continuous education and training empowering you to meet individual sales performance and operational goals
Perform other duties as assigned
To Be Successful in this Role, You'll Need:
1 year previous customer service or retail experience
HS diploma or equivalent
NMLS registration within 90 days of start date
Basic math and computer skills
Exceptional time management, communication and customer service skills with the ability to handle competing priorities
Any combination of education, skills and experience that will provide an equivalent background
Personal Bankers report to a branch manager and have no supervision or management responsibilities
Personal Bankers work in a team environment at a bank branch location in an office setting. Typical work hours are 8am-5pm. Occasionally you will work evenings and on Saturdays. Although the job does not normally entail travel, you may be required to attend out-of-town training.
Culture of Diversity and Inclusion: We are committed to building a strong UMB by hiring talented, high-performing associates with diverse backgrounds. Maybe you simply want to work at a company where you have a voice and an opportunity to share your unique ideas.
Please visit us at careers.umb.com to view a list of all available opportunities. UMB is an Equal Opportunity Employer. Principals only. No 3rd parties or agencies, please.
We strive to deliver the unparalleled customer experience, and show customers they can count on more from UMB. The same is true for our associates. You can count on more benefits, more training, more support, and more opportunity!
What you'll get:
Unique Benefit Programs : We offer a great benefits package including several unique programs like an incentive-based wellness program, parental leave, adoption assistance and health care for you, your spouse or domestic partner, your dependents and even your pets!!
Community Involvement: Giving back is a big part of who we are! We support several great causes throughout the UMB footprint. We even offer Volunteer Time Off, which allows associates to dedicate 16 hours a year to a worthy cause of their choice.
Professional Development: We provide our associates with the tools they need to support their career goals - including training, tuition reimbursement and career guidance.
Mon-Fri: 8:00am-5:30pm, Sat 8:30-1pm
Personal Banker I
16900 Gudgell Road