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Robert Half International Customer Service Representative in FENTON, Missouri

Description

Available Positions for Customer Service Representatives!

OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This long-term temporary Customer Service Representative position in Fenton, Missouri could be perfect for you!

What you get to do every single day

  • Retrieve and oversee the sending of written business communications

  • Offer friendly, accurate customer service in a timely fashion

  • Manage and place incoming telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Requirements

  • Earlier work involving Microsoft Outlook

  • Assist Customers experience

  • Practical knowledge of Superior Customer Service

  • Experience with calendar managements and scheduling appointments

  • Microsoft Excel experience highly preferred

  • Experience with Customer Satisfaction

  • Comprehension of scheduling

  • Call Center Customer Service experience preferred

  • Customer Quotes experience

  • CRM experience

  • Demonstrated knowledge of Customer Support

  • General familiarity with Resolve Customer Issues

  • Adeptness in customer service

  • Good understanding of Microsoft Skype

  • Background working with Microsoft Office 365

  • Previous experience working with Microsoft Word

  • Microsoft Word experience highly valued

  • Basic knowledge in computer software programs and office equipment

  • Strong customer service and office administrative skills

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Excellent written, verbal and social communication skills

  • Enthusiastic attitude and an engaging businesslike approach

  • Excellent problem-solving skills

  • Advanced Microsoft Office skills

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $14.25 - $15.00 / Hourly

Location: FENTON, MO

Date Posted: January 12, 2021

Employment Type: Temporary

Job Reference: 02423-0011667818

Staffing Area: Office u0026 Administrative

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