Job Information
Robert Half International Customer Service Representative in FENTON, Missouri
Description
Available Positions for Customer Service Representatives!
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This long-term temporary Customer Service Representative position in Fenton, Missouri could be perfect for you!
What you get to do every single day
Retrieve and oversee the sending of written business communications
Offer friendly, accurate customer service in a timely fashion
Manage and place incoming telephone calls
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Requirements
Earlier work involving Microsoft Outlook
Assist Customers experience
Practical knowledge of Superior Customer Service
Experience with calendar managements and scheduling appointments
Microsoft Excel experience highly preferred
Experience with Customer Satisfaction
Comprehension of scheduling
Call Center Customer Service experience preferred
Customer Quotes experience
CRM experience
Demonstrated knowledge of Customer Support
General familiarity with Resolve Customer Issues
Adeptness in customer service
Good understanding of Microsoft Skype
Background working with Microsoft Office 365
Previous experience working with Microsoft Word
Microsoft Word experience highly valued
Basic knowledge in computer software programs and office equipment
Strong customer service and office administrative skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
No stranger to performing extensive research to resolve complex customer inquiries
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Excellent written, verbal and social communication skills
Enthusiastic attitude and an engaging businesslike approach
Excellent problem-solving skills
Advanced Microsoft Office skills
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
Salary: $14.25 - $15.00 / Hourly
Location: FENTON, MO
Date Posted: January 12, 2021
Employment Type: Temporary
Job Reference: 02423-0011667818
Staffing Area: Office u0026 Administrative