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Aerotek Customer Service Rep 3 in Earth City, Missouri

Description:

Aerotek is looking for customer service reps to support the dealers and individual consumers for a client in the HVAC industry.

This person will be taking a variety of calls to answer questions and provide support around the client's products, including but not limited to"

  • Answering 40-60 inbound calls

-Checking on orders

-Answering questions on deliveries

-Answering questions on products and warranties

-Providing troubleshooting on billing and order support issues.

– handles order management speaking to customers, sales offices and dealers, largest group in the service center; must be incredibly customer-focused and will also complete daily reports within Excel, toughest training out of all groups which is similar to taking a 6-week college course

Skills:

Customer Service, Sales Support

Top Skills Details:

Customer Service

Bachelors Degree

Additional Skills & Qualifications:

min 2-3 years of customer service experience

Previous phone experience preferred

Bachelors Degree

Experience Level:

Entry Level

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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