Missouri Veterans Jobs

Jobs.mo.gov mobile logo

Job Information

COGNIZANT TECHNOLOGY SOLUTIONS Account Mgr - TPS - 00042101031 in Earth City, Missouri

Cognizant Technology Solutions is seeking for Account Manager; this resource should have strong experience Who could join in our team of IT professionals in a permanent role If you meet our background requirements and skills and looking for an opportunity to be rewarded for your skills and expertise, here is the ideal opportunity for you!Location: Earth City, MO / RemoteJob description:An Executive Account Manager is responsible for supporting our largest revenue producing clients -Acts as main point of contact for sites and takes ownership -Supporting our clients technical needs including working with Analysts Programming Vendors and Payers as the main point of contact for all products services and support -Accepts the responsibility to meet clients expectations when solving challenging issues and time constraints Essential Duties -Respond to all clients questions/concerns via email ACD System, fax or other alternative methods in a timely manner logging all calls appropriately -Train new/existing clients on their website new products reports remits secondary claims, socc rejections setting up new users and best practices -Scheduling site visits with clients to build the business relationship, analyze the work flow of the client selling new products and offer continuing education of the TPS website and products -Identify client needs and sell additional products to clients as needed -Research current and identify potential problems related to the products and services of TPS -Identifying issues researching problems and using the task system to create and follow the progress of resolution of the issue at hand. -Follow up on outstanding issues in a timely and organized manner. -Participates as a vital member of the business units and other committees at TPS to represent clients interests.Equal Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

DirectEmployers