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Centene Corporation Senior Vice President, Chief Quality Officer in Clayton, Missouri

Position Purpose:

Oversee Centene’s strategy and execution of the Enterprise Quality and Performance Improvement organization. This includes the direct leadership of enterprise-wide quality initiatives focused on achieving a minimum 4-Star performance across all products and all markets, improving member satisfaction (CAHPS scores), implementing Enterprise disparity reduction initiatives, achieving 100% success in accreditation and driving performance through shared accountability goals and key performance indicators.

  • Develop strategic vision and lead enterprise-wide quality initiatives to significantly improve quality outcomes across all products and market quality measures

  • Motivate and lead a high-performance management team; attract, recruit and retain top talent

  • Develop strategic relationships and partner closely with Business Unit leaders across all local Health Plans, National Products, Behavioral Health, Pharmacy, Enterprise Shared Services, Population Health & Clinical Operations, Network Development, and Technology teams to ensure strategic alignment, ongoing process improvement, and metric driven decision making with measurable outcomes to meet quality goals

  • Perform strategic planning and annual forecasting activities for quality, assessing market dynamics, competitive position and operational performance

  • Seek optimization opportunities to deliver best practice projects and operationalize high-impacting projects into the enterprise-wide programs to drive scalable initiatives with local impact

  • Define and align on key performance measures, metrics and ROI on quality solutions. Establish processes that provide continuous program improvement based upon metric driven program evaluation

  • Provide leadership oversight and guidance to new business development and programs as it relates to quality initiatives and outcomes

  • Ensure an engaged and inclusive work environment

  • Travel 50% of the time

Education/Experience:

Bachelor’s degree in related field. Master’s degree preferred. 12+ years of leadership experience in the insurance/managed healthcare industry. Experience leading senior management teams that successfully implement the company’s goals including growth, financial, and customer objectives. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. TITLE: Senior Vice President, Chief Quality Officer LOCATION: Clayton, Missouri REQNUMBER: 1219375 COMPANY: Administrative & Operations support POSITION TYPE: Both

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