Kelly Services PC Support Specialist - Bridgeton, MO in Bridgeton, Missouri

PC Support Specialist -Bridgeton, MO

Overview:

JOB SUMMARY:

Maintain end user computers, devices and software applications. Perform junior level administrative functions such as user account creation and setting up Exchange mailboxes. Setup and maintain network users.

Responsibilities:

Resolve PC Support issues and track problem resolution through use of our trouble ticket system.

  • Identifies and initiates resolutions to client problems and concerns associated with office automation equipment, hardware and software to the client’s satisfaction.

  • Work with tier II and III technical support on critical problems; work with our programming and senior network administrator groups to resolve issues.

  • Supports end users by taking PC Support calls and by working with trouble tickets that come in through our support system.

  • Plans and coordinates the purchase, installation and implementation of office automation hardware and software according to department standards and procedures.

  • Upholds the enterprise policy guidelines, as well as, recommends new and improved guidelines to insure compatibility and better service enterprise users of personal computers.

  • Maintains current technical expertise in the rapidly changing technology of microcomputers and utilizes state-of-the-art techniques when implementing office automation solutions.

  • Maintains a positive working relationship with all company employees to optimize working relationships and communication.

Qualifications:

EDUCATIONAL LEVEL REQUIRED:

A. S. Technical Computer Support degree or equivalent work experience.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

  • 1-2 Years of PC Support/Helpdesk experience.

  • Proficient in the troubleshooting, implementation and use of Windows operating systems (server and workstation) and Microsoft Office applications.

  • Proficient in the understanding of current networking technologies and troubleshooting network problems.

  • Proficient in setting up and administrating users in a Microsoft Active Directory environment.

  • Familiar with Microsoft Exchange.

  • Familiar with database connectivity methods including ODBC and OLE DB.

If you are interested in this role, then please feel free to reach out directly to: vidhi.kundalia@kellyit.com or 720-863-7864

Why Kelly ® ?

With Kelly, you’ll have direct connections to leading IT organizations in the best companies around

the globe—offering you the chance to work on some of today’s most intriguing, innovative and high-

visibility projects. In a field where change is the only constant, our connections and opportunities

will help you take your career exactly where you want to go. We work with 95 of the Fortune 100™

companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:

people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your career

today.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.