Andy B's Entertainment & Bowling Centers Server in Branson, Missouri
Join us at the Andy B's Bowl Social Job Fair!
Tuesday, November 6 1:00-5:30pm Hilton Promenade Old Glory Room
During this event, we will have an informational table with our Recruiters as well as hiring managers available to speak with regarding specific positions and qualifications. These are drop-in times, so no appointment is necessary. You can also bring friends! This event is open to the public.
About Andy B?s Branson Bowl Social:
Andy B?s - Bowl Social will bring undeniable eats, friendly competition and boutique bowling to the Branson Landing. Opening Fall 2018, the new entertainment destination will host a full-service restaurant and bar serving up modern-American eats, craft cocktails and regional brews alongside a mix of social games and attractions. The facility will introduce fun for all ages to enjoy serving as the hot-spot for family dining and entertainment, group events and nightlife.
Andy B?s is owned and operated by Andy B?s Entertainment & Bowling Centers. Headquartered out of Springfield, Missouri, the bowling and entertainment company stands on the foundation of bringing memorable fun to people?s lives with nine locations across the Midwest and two new locations in development.
Job Functions: What you?ll be doing
You will be part of a team that delivers exceptional guest services every time, every visit.
Greet every guest with a smile, eye contact, and enthusiasm. *Ideally within 10 ft.
Accountable for meeting or exceeding overall ?mystery shopper? center?s experience.
Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
Take accurate orders and deliver items as requested to ensure guest expectations are met consistently.
Avoid saying ?no? and find a way to satisfy guest?s requests.
Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding guest service.
Build a relationship that makes guests want to return to Andy B?s location.
If asked by Management, act as a peer mentor for new staff members.
Check identification of guests to verify age requirements for the purchase of alcohol
Remove dishes and glasses from tables and take to kitchen for cleaning
Process payment transactions thanking guest by name
Maintain, on an ongoing basis throughout the shift, the cleanliness of the dining, bar and billiard areas.
Perform all applicable opening, mid-day or closing preparation, cleaning and maintenance duties according to the requirements of the shift worked
Operate computer, cash register and credit card verification equipment
Attend all scheduled meetings
Perform other duties as assigned and/or directed by Company management
Job Requirements: What you?ll bring
Must be 18 years old
Minimum of 1-year experience in food service/hospitality is preferred.
Ability to work collaboratively in a fast-paced work environment.
Ability to create memorable guest connection with our food and beverages.
Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
Attention to detail, strong organizational skills; ability to work under pressure amid distractions and interruptions
Abide by company dress code policy
Successful completion of T.I.P.S. training & testing
Job Essence: ?B? the WOW Factor
Be Friendly ? thank them for visiting, ask open-ended questions, and listen to understand.
Be Family ? act with sincerity and show genuine interest.
Be FUN ? smile, show enthusiasm and excitement.
Be the BEST ? be the expert, build rapport and offer sincere solutions.
Be in the Moment ? make guests feel important.
Be Service Heroes ? create raving fans/promoters
Benefits - Fun as it should be
Free bowling while off-duty (you & immediate family)
50% off food & beverage while on break time.
20% off food & beverage while off-duty
Medical, dental, and vision insurance available for full-time and part-time team members
Fun working environment
Mission Statement: Bringing Memorable FUN to People?s Lives!