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Capital Vacations Activities Representative in Branson, Missouri

The Activities Representative assesses, plans, implements, and evaluates programs for guests' activities, which are multi-faceted to meet the guests' functional needs and reflect the interests of guests.iPrincipal Duties and ResponsibilitiesResponsibilities listed may not apply to all locationsDesigns and implements resort activities for all resort guestsMaintains and balances operational expenses for the departmentDesigns and implements special events for holidays and other occasionsCoordinates special projects and events with off-site vendors and attractionsPublishes and designs weekly activities calendarPurchases and maintains sports equipment and gaming libraryProvides quality control of recreational areas, including basketball courts, tennis courts, pool areas, and childrenis playgroundProvides follow-up reports to management with regard to special projects and responsibilitiesAssists in the planning of employee-related functions within the workplaceSupervises and trains staff where necessaryProvides exemplary guest service to all owners, exchangers and resort guestsUses and maintains all office equipment (i.e.,computers, color laser printers, fax machines, digital cameras, and scanners)Complies with all Company policies and proceduresPerforms all other related duties and projects as assigned by immediate supervisorGeneral Statementi-iPerforms the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.iJob RequirementsEducation, Essential Training / Certifications, and Experience:High school diploma or GED required (some college preferred)Minimum one year of experience in guest service/retailMinimum one year of recreational activities experienceTimeshare experience a plusSkills, Knowledge, and Abilities:Good communication and interpersonal skillsAbility to motivate guest to engage in activitiesAbility to perform multi-task functions in coordination with managementProven leadership skillsAbility to manage, direct and complete assigned duties as directed by immediate supervisorAbility to process and resolve guest requestsSkilled in the use of computer programs such as Microsoft Publisher, Word, Excel, Outlook, and FrontPageAbility to stand or sit for 10-hour shiftAbility to exercise patience and understanding with adults and childrenOutgoing personality and positive attitudeFlexible schedule, ability to work evenings, weekends and holidays

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