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GRAND RIVER MUTUAL TELEPHONE CORP Customer Service Representative in Bethany, Missouri

CUSTOMER SERVICE REPRESENTATIVEGRM Networks is looking for a positive, enthusiastic individual for a Customer Service Representative (CSR) position in Bethany. Duties required of this position are varied, including, but not limited to: interact with customers and potential customers in a courteous and business-like manner; receive trouble reports and over the counter payments; enter data accurately to establish and maintain company records; and other duties as assigned.The Customer Service Representative must be highly motivated to provide exceptional customer service, and sales-minded with the ability to market GRM products and services.i The position also requires the ability to work in a fast-paced environment with frequent interruptions; handle upset customers with patience and understanding; possess good verbal and written communication skills; and operate business equipment and software.i Residency in GRMis service territory is preferred.